MRM88 is committed to protecting every piece of personal information you share with us. This Policy transparently explains how your data is collected, used, stored and protected in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that govern how we handle every piece of information you entrust to MRM88.
All data transmitted between your device and mrm88 servers is protected by 256-bit SSL encryption — the same security technology used by Malaysia's leading banking institutions.
Your personal data is never sold, rented, or shared with external advertisers or marketers. Your information is used solely for the purposes you consented to at registration.
As an MRM88 member, you have the right to access, review and request correction of any inaccurate personal data we hold. Requests can be made at any time through our support channels.
Mrm88 servers are protected by a multi-layered security system — next-generation firewalls, 24/7 threat monitoring, and regular data backups to keep your information safe at all times.
All of MRM88's data handling practices fully comply with the provisions of Malaysia's Personal Data Protection Act 2010. We conduct regular internal audits to ensure ongoing compliance.
When you close your MRM88 account, your personal data will be deleted or anonymised once the mandatory legal retention period has elapsed, unless it is required for fraud prevention purposes.
MRM88 is Malaysia's leading online casino and Sports Betting platform, operating since 2018. As a platform that handles the personal information of hundreds of thousands of members across Malaysia — from Kuala Lumpur, Selangor, Johor, Penang to Sabah and Sarawak — we understand the weight of the trust you place in us.
This Privacy Policy comprehensively describes how MRM88 collect, process, store, protect and, in certain circumstances, disclose your personal information. It has been drafted in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices.
This policy applies to all information collected through the MRM88 website, mobile app, customer support services, and any other interactions with our platform — including when you play slots, Baccarat, live casino, or place Sports Betting wagers on the Malaysia Super League and EPL.
MRM88 only collects data that is strictly necessary to provide a secure, fair and fully functional service. The following are the categories of data we collect:
| Data Category | Type of Information | Requirements |
|---|---|---|
| Identity Data | Full name, IC/Passport number, date of birth, gender | Mandatory (KYC) |
| Contact Data | Email address, phone number, residential address | Mandatory |
| Financial Data | Payment method details (Touch 'n Go, DuitNow, FPX, etc.), transaction records | Mandatory |
| Game Data | Betting records, winnings, losses, games played | Mandatory |
| Technical Data | IP address, device type, browser, operating system, access logs | Automatic |
| Cookie Data | Session cookies, preference cookies, analytics cookies | Options |
| Communication Data | Customer support chat records, emails, WhatsApp | Where applicable |
Mrm88 uses your personal data for legitimate and transparent purposes. We do not use your data for any purpose not stated here without obtaining your additional consent:
MRM88 does not sell, rent or trade your personal data. However, we may share certain information with the following parties under limited and controlled circumstances:
All third parties who receive mrm88 member data are bound by strict confidentiality and data protection agreements. They are not permitted to use that data for any purpose other than what is specified in our agreements.
MRM88 invests seriously in security infrastructure to ensure your personal data remains protected at all times. The security measures we have implemented include:
MRM88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the mrm88 platform.
Under Malaysia's Personal Data Protection Act 2010, you hold the following rights, which you may exercise at any time:
Receive a copy of all personal data we hold about you.
Correct any inaccurate or incomplete data held in our records.
Request deletion of your data once the purpose for its collection has been fulfilled.
Object to the processing of your data for marketing or other specific purposes.
Receive your data in a structured, machine-readable format.
Restrict how we use your data in certain circumstances.
To exercise any of the above rights, contact our data protection team at privacy@mrm88.ws. We will process your request within 30 calendar days.
As an online casino platform that utilises internationally recognised service providers and technology infrastructure, there are circumstances in which your data may be processed on servers located outside Malaysia.
Mrm88 ensures that any such data transfers are carried out with adequate safeguards in place:
MRM88 retains personal data only for as long as necessary for the stated purpose or as required by law. Our data retention schedule is as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account records | Throughout active account period | Service provision |
| Financial transaction records | 7 years after account closure | AML legal requirements |
| KYC records (identity) | 7 years after account closure | Compliance requirements |
| Game logs | 3 years after each session | Dispute resolution |
| Customer support records | 3 years after resolution | References & quality audits |
| Technical logs & IP | 90 days | Security & forensics |
| Preference cookie data | 12 months or until deleted | User preferences |
Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to any individual.
MRM88 is a platform strictly for adults aged 18 and above. We do not knowingly collect, process or store personal data of individuals under the age of 18.
Measures we take to prevent access by minors:
MRM88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or the technologies we use. Any amendments will be communicated via:
Your continued use of the MRM88 platform after notice of any changes has been given will be considered your acceptance of the amended policy. We encourage you to review this page periodically.
For any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact the MRM88 Data Protection Officer (DPO) through the following channels:
If you are dissatisfied with our response to your privacy enquiry, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.
A brief overview of your personal data journey — from collection through protection to deletion.
Mrm88 operates a transparent, user-centred privacy policy. Your data is fully protected — register today and enjoy Malaysia's most secure online casino experience.
Privacy enquiries: privacy@mrm88.ws | General support: support@mrm88.ws